1.1. Eventnet GmbH (hereinafter referred to as "Eventnet") provides services in the areas of temporary networks (events/rental), permanent fixed installations (sale/contract for work), and service and maintenance.
1.2. These General Terms and Conditions apply exclusively. Any deviating terms and conditions of the customer shall not be recognized unless Eventnet expressly agrees to their validity in writing.
1.3. Offers made by Eventnet are subject to change. A contract is only concluded upon written order confirmation (text form, e.g., email) from Eventnet.
2.1. All prices are net plus statutory sales tax.
2.2. Eventnet is entitled to demand advance payment or partial payments (e.g., 50% upon placing the order).
2.3. Price adjustment: If there are more than 4 months between the conclusion of the contract and the provision of services, Eventnet is entitled to increase prices appropriately in line with any cost increases that have occurred (e.g., material prices, labor costs, upstream suppliers).
2.4. Default: If the customer defaults on payment, the statutory provisions shall apply. Eventnet shall charge default interest at a rate of 9 percentage points above the base rate and the statutory default fee of EUR 40.00 (Section 288 (5) of the German Civil Code (BGB)). Eventnet reserves the right to claim higher damages for default.
3.1. Eventnet shall be liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, limb, or health.
3.2. In cases of slight negligence, Eventnet shall only be liable for breaches of essential contractual obligations (cardinal obligations), limited to foreseeable damage typical for this type of contract.
3.3. Liability for data loss is limited to the typical restoration costs that would have been incurred by the customer if regular data backups had been performed.
3.4. Eventnet shall not be liable for failures due to force majeure (e.g., strikes, storms, pandemics) or failures of upstream providers (ISPs/carriers).
4.1. The parties undertake to comply with the provisions of the GDPR, the TDDDG, and the DDG.
5.1. The place of performance and exclusive place of jurisdiction is Berlin. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
5.2. Amendments and additions to this contract must be made in writing.
5.3. Should individual provisions be invalid, the remainder of the contract shall remain valid.
6.1. The customer shall provide the necessary infrastructure (power, access, mobile phone coverage if applicable) at the place of use.
6.2. When using the device abroad, the customer shall bear all customs duties, taxes, and obtain any necessary permits.
6.3. The customer must protect the hardware against theft, damage, and weather conditions. The operational risk for the place of use lies with the customer.
7.1. Eventnet is responsible for the proper installation and functioning of the hardware at the time of handover. A specific availability of the Internet connection (SLA) is only owed if this is expressly agreed in the offer.
7.2. Malfunctions must be reported immediately.
8.1. If the customer terminates the contract prematurely (cancellation), Eventnet is entitled to reasonable compensation. Instead of a specific calculation of the cancellation costs, the parties agree on the following flat rates based on the net order amount:
8.2. External costs (e.g., travel already booked, subcontractors, hardware purchases) that can no longer be canceled must be reimbursed in full by the customer in all cases.
8.3. The customer is permitted to prove that Eventnet has incurred no damage or significantly less damage.
9.1. The rental period ends when the goods are returned to Eventnet.
9.2. Loss & damage: In the event of loss or irreparable damage to the rental item during the rental period, the customer shall reimburse the replacement value of the device, as it is often not possible to replace used equivalent devices in the commercial sector. In the event of repairable damage, the customer shall bear the repair costs.
9.3. In the event of late return, the customer shall owe the pro-rata rental fee and compensation for any further damage caused by the delay.
The delivered goods remain the property of Eventnet until all claims have been paid in full.
11.1. Acceptance shall take place after installation. Acceptance cannot be refused on the grounds of minor defects.
11.2. The warranty period for new goods is 12 months from the transfer of risk.
For service and maintenance contracts, the terms and conditions (SLA, response times) agreed individually in the individual contract or offer apply. Unless otherwise specified, services will be billed according to Eventnet's price list valid at the time the service is provided.
